Return & Refund Policy
Effective Date: 12th June 2025
Due to the nature of our products being digital goods, all sales are final and non-refundable. Once a purchase is completed and the digital item has been delivered, we cannot offer refunds, exchanges, or cancellations.
We will only issue a refund if we are unable to deliver the product you purchased. Refunds will not be granted for the following reasons:
- Change of mind after purchase
- Incompatibility with your device, platform, or game account
- Lack of understanding of the product
- Delays caused by incorrect information provided by the buyer (e.g., wrong user ID or platform)
If you experience an issue with your purchase, you must contact us within 3 days of the transaction, providing all relevant order information.
By completing a purchase on our website, you agree to this policy in full.
For support or refund eligibility questions, please contact us at:
support@smitecodes.com